Privacy Policy


Chão de São Francisco respects the privacy of its guests and is committed to protecting their personal data in all actions related to the management of internal processes, as well as in communication and information sharing actions authorized by the guests.

It is important to emphasize that the collection, storage, and processing of personal data related to guests is carried out in strict compliance with applicable data protection legislation – Law 67/98 of October 26 (Personal Data Protection Law) and Regulation EU 2016/679 of the European Parliament and of the Council of April 27, 2016 – to ensure the confidentiality and security of the provided data.


What Information We Collect
We may request personal information such as your name, address, date of birth, gender, email address, taxpayer identification number (NIF), etc. This information may be requested when you register or fill out a contact form as a worker, job applicant, trainee, trainer, client, supplier, visitor, etc., or when you receive or send email messages and for services that require registration or subscription.
We use “cookies” to collect information about your visits to our website and to enhance your experience. You can find more information about how we use cookies in the section below titled “Use of Cookies.”
When you visit our website, we collect data known as “click path” (server address, domain name, etc.). This information/data is stored anonymously and is used solely for generalized statistical analysis and web mining to improve our services.

Visitor Information
All personal information we obtain will be recorded, used, and protected in accordance with current European Union data protection legislation and this privacy policy.
The collected information is intended for sending information/dissemination via email or SMS about our products and services. The sending of information only occurs when the data subject has expressly opted to receive email and/or SMS messages from Chão de São Francisco Lda. If you do not wish to receive any more email or SMS messages, please contact us via email or letter to our address.

About the Collected Data / Protection
The data collected by QUINTA DE SÃO FRANCISCO HOUSES is intended to ensure the availability of useful information about each of its guests/customers, for the provision of its services, including the individuals to contact in each situation, as well as their telephone contacts, email, or others. In this sense, QUINTA DE SÃO FRANCISCO HOUSES ensures the necessary privacy of its associates’ data, preventing their misuse for purposes other than those intended and by unauthorized persons.
Data subjects have the right to access their data and request changes, corrections, and/or deletions, among other rights, including the right to request the deletion of their data. The information  you provide when visiting our website is protected within the scope of implementing various security measures, including restricted access and safeguarding the confidentiality of information.
However, please be aware that when providing personal information online, there is a risk of third parties intercepting and using this information. Therefore, in terms of the security of any information you disclose online, you do so at your own risk.

Use of Cookies

Cookies are small pieces of information that can help identify your browser and that can store information, for example, User settings and preferences.

CHÃO DE SÃO FRANCISCO may store cookies on your device to personalize and make browsing as easy as possible, as well as for statistical purposes, these cookies not providing references or personal data to the User.

Cookies may also be used for troubleshooting, statistics, quality assurance, and to monitor system security.

With the exception of cookies specifically necessary for the performance of the website, the storage of other cookies will always depend on the User’s acceptance and consent, and this consent can be withdrawn at any time through specific browser tools.

See our cookie policy at:

If you wish, you can disable all cookies if you prefer not to receive them. You can also have your computer warn you about the use of cookies. In both cases, you need to adjust your browser settings (such as Internet Explorer).


Consent of Data Subjects
By using our website, you confirm that you accept the terms of this Privacy Policy, as well as our Terms and Conditions. If you do not agree with the terms of our Privacy Policy and our Terms and Conditions, please do not provide us with personal information and cease using our website.

Data Subject’s Right to Access Their Personal Information
The data subject has the right to receive a copy of their personal information in our possession. The company reserves the right to charge a small fee (amount to be determined) for administrative and computer costs for any
request made.

Data Subject’s Right to Erasure of Personal Data
If you are a user of our website through the user registration process, your
data will be stored in a specific user control database. However, the Data
Subject can request its deletion whenever desired, through a written
request to our official address provided on the website.

Privacy Policy
This online privacy policy applies only to information collected through our
website and not to information collected offline.


Entidade de resolução alternativa de litígios
Under the law, we inform you that, in case of a dispute, any user ror costumer, has the possibility to report, to the following entities:

Centro Nacional de Informação e Arbitragem de Conflitos de Consumo (CNIACC)

Centro de Arbitragem de Conflitos de Consumo da Região de Coimbra (CACRC)

Centro de Arbitragem de Conflitos de Consumo de Lisboa (CACCL)

Centro de Arbitragem da Universidade Autónoma de Lisboa (CAUAL)


Centro de Arbitragem de Conflitos de Consumo da Região Autónoma da Madeira (CACC RAM)

Centro de Informação de Consumo e Arbitragem do Porto (CICAP)


Centro de Arbitragem de Conflitos de Consumo do Ave, Tâmega e Sousa (TRIAVE)


Centro de Informação, Mediação e Arbitragem de Consumo (Tribunal Arbitral de Consumo) (CIAB)

Centro de Informação, Mediação e Arbitragem do Algarve (CIMAAL)

In the event of an online consumer dispute, the consumer may also use the European Online Dispute Resolution Platform, available at